Inteserv

The introduction of new processes and functionality into a business can be critical to the smooth running of that business. The planning of any implementation is crucial, be it an entirely new system or simply an upgrade to an existing system.

Inteserv can offer assistance in the various stages during the pre -implementation phase:

• Business analysis
• Development
• Project Management

The first step is for any new system introduction is to assess the system needs in terms that are familiar to the users. It is easy to translate these requirements into system functions. The difficult bit is ensuring that the designers see the same end goal as the users. Inteserv have great experience in business analysis, operating as the glue between users and developers, and ensuring that both see the same picture.

No matter how small the implementation, there will always be elements to the plan that overlap, rely on previous elements being completed or have some other dependancies. No one method fits all. Inteserv has successfully project managed large and small implementations involving various degrees of development using both traditional methodology and the newer agile methodologies.

The one element of the plan that is always critical to success is the introduction to the user, and any training requirements. We believe that user involvement and learning starts when the project starts, not simply when the software goes "live".

To find out how we can help you, contact us.